Eukanuba dry is becoming Australian-made!

Eukanuba Breeders Club mobile 2

Why the change?

Eukanuba™ is part of a global company with diets made in dedicated factories around the world.

To ensure the ongoing availability of your dog’s Eukanuba™ diet in Australia and New Zealand, we continue to source our diets from multiple factories within our factory network, which now includes Bathurst, New South Wales, Australia!

In 2020 we started manufacturing some of our dry diets from our Bathurst factory, with these diets available for purchase in Australia and New Zealand from April 2020*.

*Timing of availability for Australian-manufactured diets is dependent on individual retailer stock.

 

What this means for Eukanuba™ dog’s and their owners

Eukanuba™ dogs and their owners can continue to expect the same high-quality products that they have come to know and love.

Eukanuba™ adult diets manufactured in Australia will now include an added joint benefit to help unleash dogs’ physical capability for peak conditions and activity!

Dogs’ digestive systems are more sensitive than ours, so if you are feeding your dog a Eukanuba™ diet that is going to be made in Australia (see list of diets below) it’s important to introduce the new kibble gradually.

 

How to introduce your dog to the new kibble…

For any change, we recommend a 7-day integration. Here’s how you do it:

Eukanuba Transition

On day one, begin by adding a small amount of the new diet to your dog’s existing Eukanuba™ food. As each day passes, add more of the new kibble and less of the old, until eventually your dog is only being fed the new kibble.

 

To allow for the recommended 7-day integration, purchase your next bag of Eukanuba™ when you have at least 7-days of your current kibble remaining.

Important note: As the Australian-made kibble will become gradually available from mid-March 2020 depending on recipe and bag size, it is recommended that pet owners check their new bag of Eukanuba to determine where it was manufactured (France or Australia) and proceed with the 7-day transition once they have purchased their first Australian-made bag.

 

Eukanuba™ diets that will be manufactured in Australia in 2020

The following Eukanuba™ diets are now manufactured in Australia. If you are feeding your dog one of these diets, please follow the 7-day integration process for a smooth transition onto the new kibble.

  • Puppy Medium Breed

  • Puppy Large Breed

  • Adult Small Breed

  • Adult Medium Breed

  • Senior Small Breed

  • Senior Medium Breed

  • FIT Body* Small Breed

  • FIT Body* Medium Breed

  • FIT Body* Large Breed

 

FAQs

Q: Where was Eukanuba™ being manufactured before?

A: Eukanuba™ is part of a global company with products manufactured in dedicated factories around the world. Prior to Australian manufacture, these Eukanuba™ dry diets were manufactured in our factory in Aimargues, France.

 

Q: Will the other Eukanuba™ diets be manufactured in Bathurst, Australia?

A: Eukanuba™ will gradually transition the manufacture of its dry diets to the factory in Bathurst, Australia. The remaining dry diets (Puppy Small Breed, Adult Large Breed and Senior Large Breed) will be manufactured from the Bathurst Factory at a later stage.

 

Q: What about Eukanuba™ wet diets?

A: Eukanuba™ wet diets will continue to be manufactured and sourced from the United States. The Bathurst Factory is equipped to manufacture dry products only.

 

Q: Is the product the same?

A: We want your dog to continue being a Eukanuba™ dog. That is why our diets manufactured in Australia have undergone thorough testing to ensure palatability remains the same (and in some cases even better!) as the original recipe.

Our dogs have an acute sense of smell and taste and may detect subtle differences if going to the Australian-made kibble. Therefore, it’s important to introduce the new kibble gradually over 7-days (as per the above).

However, if your dog doesn’t like the new kibble after following the 7-day transition process, we continue to offer the 100% palatability guarantee across the entire Eukanuba™ range. To access the palatability guarantee the product must be returned to the place of purchase within the original packaging and with more than 50% of the kibble inside.

 

SUB-HEADING: Contact Us

If you have any questions regarding this change and your dog, our dedicated Consumer Care team are available to help. Contact us:

  • T: 1300 657 021

  • E: consumercare.anz@royalcanin.com

  • Facebook: @EukanubaAustralia

  • Instagram: @EukanubaANZ